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Customers Count – How one UK Sofabed manufacturer looks after every customer

A lot of craftsmanship, time, care and pride goes into making and delivering our sofabeds. It is always great to hear from the many happy customers of sofabed.co.uk and we are always grateful for the people who take the time to leave us a review. From over 320 reviews, 90% have awarded us 5 stars on Trustpilot – we will keep working hard to achieve perfection.

 

All the sofabeds at sofabed.co.uk are made to order in our UK factory by us.  No cheap imports, just a quality bespoke product.  As well as our sofabeds we make a range of daybed sofabeds Daybed Sofabeds | UK Made to order, box bed such as our best seller the Cheshire Box Bed Cheshire Double Box Bed | Sofabed.co.uk and even storage footstools Storage Footstools | Sofabed.co.uk

 

There is  a small selection of our favourites comments below, but for even more of our reviews checkout out Trust Pilot page sofabed.co.uk Reviews | Read Customer Service Reviews of sofabed.co.uk (trustpilot.com).

 

Great Company to deal with

Samples sent out really quickly. Sofa delivered promptly and efficiently. We ordered from a competitor initially but their was service so poor we had to cancel our order. Sofabed.co.uk is a great example of good service and a good product.

Quality and customer service

Fabulous customer service in the pre order phase helping in understanding options and through ordering process always friendly, courteous and professional on the phone.  The delivered sofa bed is perfect, high quality of materials and manufacturing, comfortable as sofa and as bed. Outstanding, thank you!

Quality sofa bed

Took a chance by ordering a sofa bed online, which wasn’t too difficult. Bed arrived within the 6 week time period for delivery. I was not disappointed. Fits into my spare room/office nicely. The fabric quality is good and the colour ‘sand’ blends well with decoration. Thoroughly recommend this service 5*

Superb service.

Service was first rate. The sofa bed is of a very high standard, and we’re very impressed with it. Communication from the company was great, and they managed to make and deliver our sofa for the date we needed. Delivery to the room was professional and tidy. Cannot recommend them enough if you want a great quality sofa bed.

If only all companies had the excellent…

 after sales service Sofabeds UK have. Any issues are dealt with promptly & with so much courtesy & care. Would highly recommend to anyone shopping for sofas & Sofabeds the quality is amazing.

The story doesn’t end here.  We will continue to design, manufacture and deliver bespoke sofabeds such as the contemporary Milan Sofabed shown in Balmoral Purple fabric

 

 

and manufacture and deliver classically styled sofabed like the Cirencester  sofabed shown here in Windsor Forest fabric

 

 

 

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Customer Review

We love hearing from our customers and reply to every single Trustpilot review we receive – good or bad.  In fact any negative comments we receive are activelt welcomed as they help us to improve both our service and our product.   Sometime review just need sharing like this lovely review we received from Minty.

We received excellent service from the moment we made the first enquiry to the delivery of our excellent sofa bed, and then beyond in the after sales service. Nothing was too much trouble and we felt confident that were there any issues to resolve they would have been to our perfect satisfaction. This company certainly goes above and beyond and does everything in their power to ensure their customers are as happy as they can be.