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Christmas Magic – Ray of light in Lockdown

Sometimes we receive a review that is so nice we just have to share it.  Thanks again Nigel and Debbie for your Christmas tale.  You can checkout all our reviews on Trustpilot  https://uk.trustpilot.com/review/sofabed.co.uk?utm_medium=trustbox&utm_source=Mini

Christmas Magic – Ray of light in Lockdown

We had delayed looking for a sofa bed for a newly renovated room, usual mad rush, had to be done before Christmas. My wife said where can we get one on line? Well the Sofabed company of course!

We had left it to Friday 11th December at about 7:00pm in the evening. We looked up online and decided on the Norfolk Sofabed in Balmoral Charcoal with the Mattress Pocket Sprung Upgrade.

I noticed a telephone number on the website 8am-8pm. I called it and unsurprisingly left a message on what sounded like a mobile phone number. Oh well, I had to take my son to Football training.

My wife received a call from Steve the MD who was in New Zealand. He said he would do what he could do and would pay us back if it did not arrive in time for Christmas, which was a lovely offer, but tbh we would have kept is as we needed one.

After paying we were engaged by Paul, Karen and the amazing team at Black Dog saying they would do their best to get the delivery by Christmas, I did not even chase it leaving it to fate.

On Wednesday 23rd December 2020 I was contacted by Karen who gave me Maureen’s number at the delivery company, Surrey Palitz who had the goods at a local depot. They were maxed out but as I am lucky to have a transit, collected the Sofabed.

It was beautifully wrapped, no damage and it took be about ten minutes to put it in place, two minutes to lay up as a bed and thirty seconds for a nice nap, being woken by my wife and daughter laughing at my slumbers at the window. The sprung mattress upgrade was worth every penny.

My daughter and her boyfriend confirmed it was lovely to sleep on and had not minded being ousted by Grandma from her bed (all in our bubble btw).

Well done the Sofabed company and Black Dog with special thanks to Paul, Karen and very much to a hands on MD in Steve, nothing like old school sales and service.

Nigel and Debbie Surrey/Kent borders

The Norfolk Sofabed

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5 Reasons to Buy your Sofabed Direct from the Manufacturer

Well 2020 has certainly been an unusual and undoubtedly difficult year.  Covid has brought us well documented sadness, loneliness and difficulties aplenty.  It has also affected us all in many other ways including seismic changes in how we shop and the way we do business.

As stores were forced to temporarily close, we have seen a massive rise in online sales at the expense of the high street.  At Sofabed.co.uk we believe that this switch towards online should not mean the end of traditional values, like a great customer experience and personal customer service.

So here are 5 reasons why we believe that buying your Sofabed direct from a genuine UK manufacturer is more important now than ever.

  1. Personal service

One thing we pride ourselves on is personalised service.  Every Sofabed is made by hand by us.  As a business we are small enough to keep track of everything we manufacture and each customers requirements.  Although we manufacture all our sofabeds in only 28 days we will always try and accommodate customers that need things turned around quicker or who have different requirements.

  1. 2.   A great price

Many online sellers and high street retailers buy from the manufacturer and simply double their buying price.  This helps to cover their high rents, rates and marketing costs. When you buy from Sofabed.co.uk you get the price advantage of dealing with a vertically integrated British Manufacturer. We have no retail premises, catalogues or sales staff to pay, we have only a factory and a website; low overheads meaning low prices.

  1. Your Sofabed is made to order

At Sofabed.co.uk we manufacture all our sofabeds ourselves in our factory in your choice of fabric.  Simply put we are the genuine manufacturer, we make the wooden frames, fill our own cushions, shape the foam, cut and sew the fabric, upholster the frames, wrap and despatch your sofabed.

  1. Its better for the environment

Shopping local means less air miles, less CO2 emissions and more local employment.  Much of the furniture that is currently sold in the UK is manufactured in the far east or eastern Europe.  So, on top of the miles it travels to your door you will have an awful long wait for your new Sofabed.

  1. You are buying British

At Sofabed.co.uk we design our sofabeds, make are own frames, cut the fabric, upholster the sofabeds and finally wrap and despatch it to you.  This all takes place in our UK factory, so as well as supporting British manufacturing, you know that your Sofabed meets all UK and European Fire Regulations.  We also source all our raw materials from the UK further supporting the UK economy.

 

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Brand New sofabed.co.uk Website

Its here the brand new www.sofabed.co.uk website.

Featuring 16 new styles of sofabed’s, from the contemporary Chelsea Sofabed to the traditional Dewsbury Sofabed, we are sure there is something to suit everyone’s taste and style. Every sofa bed that we sell is made to order by us in our 2 UK based factories, so we are confident that you will be delighted by the quality and style of your new piece of furniture. As well as 16 new style of sofabeds we have over 80 different fabrics for you to choose from, so when you choose one of our sofabeds you know that it has been made specially for you.